Service Ideation & Development
As digitalization progresses, digital products and services are becoming increasingly important. In saturated markets, digital products and services also offer a new, disproportionately scalable source of revenue that many companies are not yet exploiting. Companies should take a holistic approach to service design in order to achieve long-term success. Service design means focusing on the needs and experiences of customers to achieve a positive outcome at every point of contact with your company.
Are you missing concrete starting points or impulses for innovative business models or smart products & services? We work with you to develop new digital business models along your customer journey that are geared towards your customers and in line with your business strategy. We also work with you to prepare for the successful implementation.
Do you already have digital products and services? We help you to respond to market changes and further improve your existing services, identify new potential in line with your business models and ensure your future success through digital service design.
Why is Service Ideation & Development important?
Our Consulting Services in Service Ideation & Development
- You want to react to market changes and establish new digital services
- The alignment of your services (product market fit) to the customer can be optimized
- You find it difficult to break down your product visions into actionable MVPs
UNITY solution approach:
- Develop a detailed product vision with business model
- Identify customers & stakeholders and their needs along the customer journey and document their requirements through user stories
- Prepare an implementation project with validated technical foundations such as IT & data
Project stories in Digital Services