Digital Relationship Strategy
Enhancement of fan-binding by customer-centric service development
- Evaluation, clustering and prioritization of service ideas related to orgenizational fit and value creation potential
- Development of an implementation roadmap for clustered service ideas in terms of organization-, process- and IT-related fields of action
- Structured and efficient approach for selection and further development of service ideas
- Transparency related to as-is servies and service-optimization potentials
Your Contacts
Matthias Söllner
Principal
Munich,
Germany