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Future-proof IT – How CIOs manage the balancing act between operations and transformation

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A key structural challenge in digital transformation is the often‑unclear division of roles between business and IT. Who leads which initiatives? Who is accountable? Who sets priorities? This tension is compounded by external factors such as talent shortages, rising cyber risks, and dynamic market conditions.

This is where the CIO – once an IT manager, now a digital transformation leader – must step in: fostering transparency, orchestrating close collaboration among IT, business units, and management, and ensuring IT is integral to strategic corporate development.

The crucial question is: What makes our business – and our IT – truly future‑proof? We provide the answers in the form of four success patterns.

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Four patterns of success
Business and IT as a transformation team
Digital transformation transcends silos
Leverage date – effectively and strategically
Digital transformation must be led by example
Project stories in IT Transformation
  • Central infrastructure for a telemedicine network in Hamburg
  • Transformation to digital resilience
  • Effective agile collaboration
  • Logo Knorrbremse
    Global SAP PPM Integration
  • Logo Wago
    Enterprise Architecture Management
  • Enablement concept and knowledge mgmt. for DORA-regulation
  • Universitätsmedizin Rostock Logo
    Planning the transformation program
  • Danfoss Logo
    Definition, management and implementation of a major transformation program
  • Logo Ruag
    Business transformation and digital advancement
  • 高效的 SAP 过渡 (仅提供英文版本)
  • Logo Lufthansa Technik
    Digital Reference Architecture LHT
  • Die Schweizer Post Logo
    Implementation of a Future Operating Model for IT
  • IT implementation
  • Logo Voith Turbo
    Development of a modern IT infrastructure
  • Logo Smart Press Shop
    IT architecture and selection of systems
  • Logo Ruag
    Target picture and use cases for the digital transformation
  • Digital Transformation of IT Organisation
  • Logo Schott
    Market Leadership in Smart Manufacturing
  • Logo nexxiot
    ERP Selection & Implementation for an innovative IoT Company
  • Logo Lufthansa Technik
    Development of Roadmap 2020
  • VR DigitalCheck
  • Logo Eintracht Tech
    Networking beyond the stadium visit
  • Logo Werthebach
    Optimized corporate wide consistent business processes and system-neutral performance specifications
  • Covestro Logo
    Implementation Digital@Covestro
  • Logo Oventrop
    End-to-end digital transformation with the UNITY Innovation Alliance
  • Logo Digitale Gesundheitsplattform OWL
    Intersectoral Networking in Healthcare
  • Logo Heroal
    Creating added value for customers and company
  • Logo der Bayer AG
    Clear roles and responsibilities for IT and OT
  • Logo der Städte Arnsberg Menden und Soest
    Strategy and urban data platform

Talk to the authors!

Daniel Neumann

Principal, Head of IT Transformation & CIO Advisory

Paderborn, Germany
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Johanna Schütze

Manager

Hamburg, Germany
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Till Gradert

Senior Manager

Paderborn, Germany
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