The Digitalization affects the Business Processes and Models!

Digital Business Processes and Models

OPPORTUNITY Facts for Experts and Decision Makers

What do business processes and business models look like in the era of Industrie 4.0? How do they influence the workplace, apprenticeship and in-service training? And how can businesses take their employees along the way, integrating them into necessary change processes? These questions are answered in our OPPORTUNITY with the title “Digital Business Processes and Models Change the Workplace”. Experts and decision makers learn what changes to anticipate and how to prepare for them in order to be successful in the future. The elaboration is based on our experience from consulting projects on the one hand and on results of leading research projects by acatech on the other hand.

Contents of the OPPORTUNITY

  • What are digital business processes?
    • New architectures enable digital business processes
    • Digital business models
  • Effects of digitalization on the workplace
    • Management and culture
    • Start ups
    • Employees of the future
  • Impact of digitalization on education and Training
  • Digital Transformation – from planning to implementation

Management Summary

In the context of Industrie 4.0, the action areas for businesses include increasing the level of automation and the development of new business models in which customer benefits are at the forefront. Industrie 4.0 leads to digital business models and processes. Based on this knowledge, work has to be newly defined. Changes in management and culture are the prerequisites for implementing Industrie 4.0. Rigid lines of management and strict divisions between individual departments have to be replaced by network thinking, work and management. The fears that emerge through digitalization and Industrie 4.0 must be taken seriously. Many employees have been trained in standardized procedures. Now it is time to foster creativity and implement solutions directly where problems arise. In particular, “open thinking” employees are in high demand. Small teams with flat hierarchies facilitate a start-up mentality. In a digital world, employees will be more transparent for employers. Errors will be easily recognizable and individually accountable. Therefore, a good management culture is characterized by fairness when dealing with errors. Employees will work more autonomously, promoting independence and flexibility. Working virtually is becoming more and more important. Education and training are changing as well. New occupations that build upon competences in “Advanced Systems Engineering“, “Industrial Security” and “Data Analytics” have to be established. Software development will become a basic skill for many employees. Management requires a master plan for digitalization and the transformation process, containing a vision of a company’s own comprehension of Industrie 4.0 and a path for the future. For those who see high potential in Industrie 4.0, initiatives to develop pilots and then execute Proofs of Concept (PoC) are a part of this roadmap. We name it “Innovation Scrum”. UNITY has developed an approach for digital transformation that can be applied to all industries.


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